Frequently Asked Questions

Am I able to bring my other child/ren along?
My child's sleep patterns have changed, what are my options now, as my Gymbaroo class no longer suits?
My child has been offered a spot in child care, or my work days have changed, what are my options as I have enrolled for the term?
Can I book for part of a term or start after the term has commenced?
Which class should I choose for my non-crawling baby?
What happens if I miss a class?
Can I try a class before I enrol?
Can I come on a casual basis?
Can I get a refund?

Am I able to bring my other child/ren along?

We allow siblings to attend the class as a spectator, but not as an active participant in the class activities. We encourage parents to bring something along to entertain their child during the class, and at no time, are the siblings allowed on the equipment due to insurance and safety reasons. If you do need to bring a sibling, you may pay the $50 insurance fee for them to gently use our facility. Both chidlren need supervision so this is the TOTAL responsibilty of the attending carer. 

My child's sleep patterns have changed, what are my options now, as my Gymbaroo class no longer suits?

We understand that babies & toddlers sleep patterns are constantly changing, and if space permits in another class that fits in with the newly acquired sleep pattern, you are more than welcome to change classes.

My child has been offered a spot in child care, or my work days have changed, what are my options as I have enrolled for the term?

If space permits in another class that fits in with your changed schedule, you are more than welcome to change classes.

Can I book for part of a term or start after the term has commenced?

If you are going away, or know that you can't make a full term, you can book for part of a term, and this is worked out on a pro-rata basis. You need to email us on lanecove@gymbaroo.com.au to advise that you are enrolling for part of the term and the price will be confirmed by return email. Please remember that we do not refund or transfer fees once payment has been received during the term.

Which class should I choose for my non-crawling baby?

As a general rule, if your baby is 7 months - 12 months of age, you should book into a Crawler class whether your baby is crawling, creeping or not mobile. If your baby is 2 months to 5 months of age and not rolling and not confident in tummy time, you should book them into a Non-Mobile Baby class. If your baby is 5 months to 7 months of age, is rolling and confident in tummy time, you should enrol them into a Pre-Crawler Baby class. If you are not sure, please email or phone us, and our professional staff will assess the best option for your baby.

What happens if I miss a class?

You can make up your missed class anytime during the term. You are entitled to 2 make-up classes during the course of the current term. A maximum of 2 clients are booked into a class for their make up's, on top of a capped number per class to ensure manageable class sizes. Therefore, please ensure you book in to do your make up's as soon as possible to avoid disappointment due to high demand in the final 2 weeks of term. These are NOT guaranteed so endevour to make your booked class to avoid dissapointment. 

Can I try a class before I enrol?

We offer 1 free trial for all our Baby and Crawler classes. Please contact us by phone or email to book into a class. Please note that classes marked RED on the timetable are full and therefore you cannot attend one of these classes as a trial.  

Can I come on a casual basis?

We only offer casual classes to past participants in the program.  Red Classes are already full. You may contact the centre prior to attendance/ 

Can I get a refund?

There are no refunds or transfers of fees to another term, unless a special or unforeseen circumstance, that has been discussed and agreed upon with management. Under these circumstances a $50 administration fee for cancellations will apply.

Tel: 0431 403 195

lanecove@gymbaroo.com.au

Check out our timetable

Hear what parents have to say about Lane Cove Gymbaroo

Find Out about our class structure

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